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5 min read
Tuesday 16 Mar 21
It was the needs of our clients and the community that kept us going; late nights and early mornings were just a necessity during the pandemic as clients business were facing closure without the support being found and obtained.
(Too many clients to pick from, but to keep it fair ill pick from outside my client base) – Freddie from ATE:
Freddie founded Stag Coffee, situated in the heart of Ashford Town Centre. Previously serving regular customers their daily coffee fix, the Covid-19 situation highlighted food shortages for the vulnerable. Freddie pivoted his business and converted it into an online grocery store. The service escalated quickly to serving 40 homes in the local area daily, with the unexpected growth adding resources to the workforce and branching out into offering pre-prepared homemade meals.
We have always been a digital-first firm and had a reliance on cloud technology, but just like the rest of the nation, we had to face the realisation that working from home and how-to would affect our ability to help clients.
We reviewed all our client's services and adapted what we needed to make sure we could support clients to the best of our ability.
The move stunted our original plans for 2020, but we adapted and used the situation to create new ways to get content and support out to the community.
We now feel like we have a 'Toadally' awesome product and support set, born out of a crisis.
Britain has a fighting spirit; we have clients who have pivoted to new heights, creating new business during the crisis and others who have taken the time to build a better and stronger business model for the future.
If you have doubts, look at the government support during these times, schemes created to kickstart your business literally.
The community has been everything, just knowing that others are in the same position and listening to how they pivoted and found innovative ways to pivot, has made the whole situation seem more like a fight we can win other than a pointless endeavour!
5 min read
Thursday 13 May 21
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