Contract to supply software support and maintenance to another business

What's a contract to supply software support and maintenance to another business and when do you need it?

This is a straightforward software maintenance and support agreement. It accompanies any software licensing agreement that you have already have agreed with the same business customer.

It provides you with a great basis to agree more detailed regularly provided service provisions, if you wish to do so.

For example, you might want to:

• include not just a description of the Services, at Annex 2, but a table setting out a full scope of works document with a breakdown of individual costings and delivery dates• reserve the right to appoint or sub-contract others in substitute to or in addition to yourself as the supplier• negotiate more detailed or complex ownership of the intellectual property provisions.