First reply disputing that your payment is overdue

What's a first reply disputing that your payment is overdue and when do you need it?

This response relates to a debt that is disputed. You should use this letter first, in reply to another business, where that business has accused your business of not paying an invoice (or several invoices) on time, and you dispute this accusation.

(If this is the second time that you have received a letter from the same business alleging that you’ve not paid money that you owe, please use our second and subsequent template letters of response disputing that your payment is overdue.)

Make sure that you clearly reiterate in this letter why you consider that your payment is not overdue and, in particular, what you believe the complainant has failed to take into account that would evidence that you are not in their debt.

If, however, you do not dispute the accusation, but you believe it may be difficult for you to immediately pay the money owed, you may want to consider our standard letter setting out a proposal to clear a debt instead. This may help you to reach a quick resolution of the situation and avoid the matter progressing to more formal legal interactions.(If you are the complainant chasing an unpaid invoice, you should use our response template series, starting with the B2B initial letter of complaint about money owed.)