Terms and conditions for sale of goods & digital content by catalogue or telesales to consumers

Written with our partners at:Wilkes logoWJM logo

What are terms and conditions for sale of goods & digital content by catalogue or telesales to consumers and when do you need them

These are standard terms and conditions for businesses to provide to consumers where sales are being made at a distance (but not via a website).

Distance selling is when you agree to sell something and complete the sale of it, entirely remotely, whether by telephone, e-mail, catalogue or internet. To fall within the definition of ‘distance-selling’, there must be an ‘organised scheme’ of sales by this remote method. So, if you have a physical shop and usually sell to customers directly in your shop, but as a one-off, extraordinary event, you happen to sell something over the phone, you’re unlikely to fall within the distance-selling classification.

If you’re just providing information about what you sell (e.g. advertising goods and digital content), but you’re not selling any of them from your site, this is the right set of terms for you.